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Thanks for
everything. We love the service you provide. In my opinion,
that's the primary difference offered by Russell Shaw.
Organizing the way you all do, leaves us with the comfortable
position that everyone we deal with in the office is an expert,
and that allows you to provide the best service in the industry.
Please pass our appreciation to JC, Sandy, anyone else who dealt
with our sale, and Russell for the pleasure of doing business.
Thanks,
Rich and
Ann Hall
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Hello
Friends:
This is just
a note of appreciation for the excellent service your office
staff gave to me when I sold my house in Peoria, AZ. I have
been around the corner many times. I have spent 35 years in the
Title Insurance business, buying and selling real property. I
thought I had seen it all. Your people were tops! Your
system is so far above others it should be used country wide.
Thank you again.
Sincerely,
Ann
Taintor
_________________________________________
After a very
bad experience with another Realty company we were very leery of
all, then we saw your TV commercial. Your group was great! I
honestly can’t think of any negative comments. Thank you all so
much.
Ronnie &
Sandra Berry
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I like the
idea of the No Hassle Listing and the ability to cancel. We
have had bad experiences in the pasts, but were locked in.
Everything was great! Excellent communication (very
important!) Thank you for the great service. I wish we had
gotten a chance to personally meet all involved.
Don
Heimbaugh
__________________________________________
I’m not sure
you could do anything better! You did everything you said and
more.
Kent Hake
__________________________________________
Dear Russell,
I would like to thank your staff for providing outstanding
service during the sale of my home. I worked with Therese, Sandy
and Katie. I like the way each person has their own area of
expertise throughout the process. I work in the service industry
myself and it is always nice to be recognized for providing good
service.
Therese was "right on the money" of what I would get for my
condo. I appreciate her honesty and her love of Seinfeld.
Sandy was very thorough in looking over the offer sheet. There
were mistakes from the buyer's agent and she corrected them.
Even though I accepted the buyer's terms I had full faith in
Sandy’s negotiating skills. I can see she truly represents your
clients’ best interests.
Katie was very informative throughout the closing process. Since
I have never sold a home before she made the process less
stressful. If I had a question and she needed to do research on
it, she said she would get back to me and she did by the end of
the day. If she said I was going to get a call from the title
agency, I did that day. She let me know what I needed to do for
closing and gave ample time to get it done. She was a real
pleasure to work with.
So "Bravo Zulu" (means job well done in FEDEX language)
Ed Lawless
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Mr. Shaw:
Please
express my sincere thanks and appreciation to your professional
staff. Both Therese and Sandy certainly made good on the extra
effort and professionalism that your “No Hassle Listing”
promised. Therese made a thorough evaluation of the home and
had done the homework to help me price the property
competitively. Sandy not only presented the offers we received,
but she also did a lot of proactive communication with the other
brokers to clarify what the buyers wanted, and she became a
trusted advisor for making the important decisions that resulted
in the sale of the home. It is certainly rare for advertising
to fulfill the promises it makes, but your “No Hassle Listing
“gave me everything you promised.
Sincerely,
Don
Stevens
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You are
great! All the staff knows his or her job well. Wendy was such
an inspiration to us – especially to me. She was there when I
needed her & kept me positive. Jean was wonderful to work with
at the closing.
Jean Reah
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